Terms of service

Scope

These terms apply to pixlmethod.com and to every PixlMethod product, including ReadyPixl (readypixl.com), the ReadyPixl desktop app and browser extension, QuickPixl, Upscaler, and Pixl Engine. "We" and "PixlMethod" refer to the operator of those services; "you" refers to the person or organisation using them.

Your account

You need an account to use most features. One PixlMethod account works across our products. You must provide accurate information, keep your credentials secure, and you are responsible for activity under your account. You must be at least 13 years old, and old enough to form a binding contract where you live. Notify us at [email protected] if you suspect unauthorised use.

Acceptable use

You agree not to:

• upload or process content you do not have the rights to use;
• create content that is illegal, infringing, sexually explicit involving minors, or designed to harass or deceive;
• attempt to break, overload, reverse-engineer, or circumvent limits, credits, or access controls of the services;
• resell or redistribute the services without a written agreement with us;
• use automated systems to access the services beyond what an API plan permits.

We may suspend or terminate accounts that violate these rules, and remove content that does.

Your content

You keep all rights to the images, files, and designs you bring to or create with our products. We claim no ownership over them. You grant us only the limited permission needed to run the service you asked for — for example, transmitting an image to a processing server so an AI feature can return your result. We do not use your content to train AI models, and we do not use it for marketing without your explicit permission.

Many ReadyPixl tools run entirely on your device, so that content never reaches us at all. You are responsible for keeping your own backups of anything important.

Plans, credits, and payment

Some features are free. Others require a paid plan or credits. Prices, credit costs, and what each plan includes are shown at the point of purchase and may change for future purchases; we will not change the price of something you have already paid for. Payments are processed by Stripe, and you agree to their terms for that transaction.

Credits are consumed when an operation is submitted for processing. Credits have no cash value and are not transferable between accounts.

Refunds

If a purchase does not work as described, contact us at [email protected] within 14 days and we will review it and refund where warranted. Credits already consumed on successful processing are generally non-refundable. This does not affect statutory consumer rights that apply where you live.

Our intellectual property

The services, their software, design, brand names, and logos belong to PixlMethod. These terms grant you a personal, non-exclusive, non-transferable, revocable licence to use the services as provided. Nothing here transfers ownership of our software or brand to you.

Third-party services

Our products rely on third-party infrastructure (authentication, hosting, payments, AI processing, email, analytics) and may link to third-party sites. We are not responsible for the content or practices of services we do not operate.

Availability and changes

We work to keep the services running, but we do not guarantee uninterrupted or error-free operation. We may add, change, or discontinue features. If we discontinue a paid feature you have already paid for, we will offer a pro-rated refund or an equivalent replacement.

Beta and "coming soon" products

Products marked as coming soon, beta, or preview are provided as-is, may change without notice, and may be less stable than released features.

Disclaimer and liability

To the maximum extent permitted by law, the services are provided "as is" without warranties of any kind, and our total liability for any claim relating to the services is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages, or for lost data or lost profits. Nothing here limits liability that cannot be limited by law.

Termination

You may stop using the services and delete your account at any time by emailing [email protected]. We may suspend or terminate access if you breach these terms, if required by law, or if we discontinue a service. Sections on intellectual property, disclaimers, and liability survive termination.

Changes to these terms

We may update these terms. The "last updated" date above reflects the current version, and material changes will be announced in-product or by email. Continuing to use the services after a change means you accept the updated terms.

Contact

Questions about these terms: [email protected], or use the contact form. See also our privacy policy.